At Mentorlytics, we strive to deliver exceptional services tailored to your career development and data analysis needs. To ensure clarity and fairness, our refund policy is outlined as follows:
Before commencing any project, we require a minimum of 50% payment upfront. This initial payment secures your project slot and allows us to begin the necessary preparations. In some cases, we may require 100% payment before starting the work. The remaining balance is due upon the completion of the project.
Refunds are only provided under specific conditions:
If work has not yet started on your project or service, you are eligible for a refund of the initial payment.
Once work has commenced, refunds are not available. This policy is in place due to the time, effort, and resources invested in each project from the moment work begins.
In the rare event that Mentorlytics admits to being unable to complete the task, we will provide a full refund. This ensures that you are not left out of pocket for services that we are unable to deliver.
Upon completion of the project, you will be notified and expected to pay the remaining balance as promptly as possible. Timely payment ensures that you receive your final deliverables without delay and allows us to continue providing high-quality services to all our clients.
If you have any concerns or disputes regarding our services or this refund policy, please contact us immediately. We are committed to resolving any issues amicably and ensuring your satisfaction with our services.
By engaging Mentorlytics for your career development and data analysis needs, you agree to the terms outlined in this refund policy. If you have any questions or require further clarification, please o not hesitate to reach out to our support team. We are here to assist you and ensure a positive experience with our services.
